Elite Associates

Tell us what you need help with

Fill this in and it goes straight to Brandon. The more you give us up front, the faster it gets sorted — most of these need the ID numbers before corporate will even look.

Who you are

Yours, not the person you're asking about. It's on your back office.

The answer comes by email either way. The number is for when a call is quicker.

What it's about

Who it concerns

Pick one. Whichever you choose, we need the name and the ID number — corporate can't look anyone up without the ID.

Is this about a membership or an associate?

What's going on

Every request goes through this. It tidies what you wrote into what the help desk needs and tells you anything still missing — you approve it before it's sent.

Photos, screenshots or PDFs — up to 6 files, 10MB each. On a phone you can take a picture straight from here.

You'll get an email straight away with your ticket number and a link to check on it.